Shipping Policy

🚚 Shipping Policy – Neofynd

🕒 Dispatch Timeline

We ship all orders within 24 to 48 working hours.

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📦 Delivery Timeframe

• Domestic Orders (India):
  Delivery takes approximately 5-8 working days, depending on your shipping address, public holidays, weather, and other logistical factors.
  In rare cases, it may take up to 2 weeks, depending on product availability.
  Orders to Jammu & Kashmir or North-East India may take up to 10 working days.

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🌍 International Shipping

We offer free international shipping on all orders!
Delivery timelines may vary depending on the destination country and customs processing.

Note: Any import duties, customs taxes, or fees (if applicable) are the customer's responsibility.

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📦 Courier Partners

We use leading courier companies like Delivery, Xpressbees, Blue Dart, and EcomExpress, depending on your delivery pincode.

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📲 How to Track Your Order

Tracking details will be sent to your email once your order is shipped.
If you haven’t received tracking information within 48 hours of placing your order, please write to us at:
📧 neofynd@gmail.com

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📬 If Your Order Shows Delivered But You Didn’t Receive It

Sometimes, parcels are received by family members, neighbors, flat mates, or your office mail room.
If you genuinely didn’t receive it, we’ll issue a full refund after proper investigation.
Please report such cases within 48 hours of delivery notification so we can escalate it to our courier partners.

Note: Cases reported after 48 hours will not be eligible for investigation or refund.

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🚀 Need Urgent Delivery?

Want your order faster?
Email us at support@neofynd.com before placing your order, and we’ll check if express delivery is available in your area.